Outage in PreVeil
API slowness
Resolved MinorIncident Report
We are investigating an intermittent increase latency on our main backend API service. All file sharing, email and admin capabilities are affected and some API request might be slower than usual.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 11/20/2025 03:54AM
This incident has been resolved.
INVESTIGATING
3 months ago - at 11/19/2025 10:04PM
We are investigating an intermittent increase latency on our main backend API service. All file sharing, email and admin capabilities are affected and some API request might be slower than usual.
Latest PreVeil outages
AWS outage - 4 months ago
New account claim and account recovery functions are not working - almost 2 years ago
PreVeil express emails not working in all cases - about 2 years ago
New account creation and pending email notifications are not working - over 2 years ago
Partial AWS Network outage - over 2 years ago
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