Outage in PreVeil
Slowness and intermittent issues with Mail and Drive
Resolved MajorIncident Report
We are currently investigating reports of slowness and intermittent issues on our backend infrastructure across services like Mail and Drive.
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 08/14/2026 07:10PM
The fix has been deployed and monitored. The incident is now resolved.
IDENTIFIED
13 days ago - at 08/14/2026 04:46PM
We are continuing to work on a fix for this issue.
IDENTIFIED
13 days ago - at 08/14/2026 04:17PM
The root cause issue has been identified and the team is working towards resolution.
INVESTIGATING
13 days ago - at 08/14/2026 03:48PM
We are currently investigating reports of slowness and intermittent issues on our backend infrastructure across services like Mail and Drive.
Latest PreVeil outages
Backend performance and reachability issues - 4 months ago
PreVeil email services may not work for people accessing emails via Outlook, Mac mail and other MUAs - 6 months ago
API slowness - 9 months ago
AWS outage - 10 months ago
New account claim and account recovery functions are not working - over 2 years ago
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