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Outage in PreVeil

PreVeil express emails not working in all cases

Resolved Major
January 19, 2024 - Started about 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We have seeing that sending email from PreVeil Express (using web.preveil.com) is failing, specifically when attachments are present. We have identified the root cause and working on releasing a fix shortly.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 01/19/2024 07:04PM

This incident has been resolved. Mail on PreVeil Express (web.preveil.com) should be functioning normally. If you have any issues or questions please contact PreVeil Support.

IDENTIFIED about 2 years ago - at 01/19/2024 05:00PM

We have seeing that sending email from PreVeil Express (using web.preveil.com) is failing, specifically when attachments are present. We have identified the root cause and working on releasing a fix shortly.

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