Outage in Primer

PayPal checkout errors on Safari v26.5.2

Resolved Minor

July 23, 2026 - Started about 1 month ago - Lasted 3 days

Incident Report

We have been made aware by PayPal that they are currently experiencing issues affecting the PayPal SDK on Safari 26.5.2. As a result, our merchant checkouts configured with the PayPal payment method may crash or reload. Merchants seeing issues with their checkout on Safari 26.5.2 may wish to temporarily disable PayPal as a checkout option until PayPal resolves the issue. We will post an update once PayPal confirms a fix is live.

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Latest Updates ( sorted recent to last )

MONITORING 29 days ago - at 07/25/2026 11:18PM

The PayPal team have fixed the issue, and are actively monitoring. We continue to monitor it as well and will provide another update shortly.

IDENTIFIED about 1 month ago - at 07/23/2026 01:35PM

The PayPal team has identified the cause of the issue and are working to have it fixed.

INVESTIGATING about 1 month ago - at 07/23/2026 11:54AM

We have been made aware by PayPal that they are currently experiencing issues affecting the PayPal SDK on Safari 26.5.2. As a result, our merchant checkouts configured with the PayPal payment method may crash or reload.

Merchants seeing issues with their checkout on Safari 26.5.2 may wish to temporarily disable PayPal as a checkout option until PayPal resolves the issue.

We will post an update once PayPal confirms a fix is live.

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