Outage in Prisma by Palo Alto

SCM Activity Insights and Command Center Users Dashboards on FR Prod Environment Impaired

Resolved Major

February 06, 2025 - Started 10 months ago - Lasted about 7 hours
Official incident page

Incident Report

NGFW remote users dashboards are impacted. We are continuing to work on the fix.

Components affected

Prisma by Palo Alto Prisma Access Insights

Need to monitor Prisma by Palo Alto outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial

Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 02/07/2025 04:41AM

This incident has been resolved.

INVESTIGATING 10 months ago - at 02/07/2025 04:39AM

We are continuing to investigate this issue.

INVESTIGATING 10 months ago - at 02/06/2025 09:54PM

NGFW remote users dashboards are impacted. We are continuing to work on the fix.

Latest Prisma by Palo Alto outages

PAB - EU + US - console access is down , end user access if fully operational (SP-270) : Prisma Browser - 1 day ago

Intermittent Failures With Configuration Commits for Recently Upgraded Customers - 8 days ago

PB User login degradation in Singapore (SP-265) : Prisma Browser - 8 days ago

[TEST ONLY] - Cloud Network Issue (SP-250) : Prisma Access Network DLP - 21 days ago

[PROD] [TEST INCIDENT ONLY] Prisma Colo Connect Issue (SP-249) : Prisma Access Colo-Connect - 21 days ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook