Outage in Prisma by Palo Alto

Prisma Access - Degraded service in the Europe (Sweden) region

Resolved Major
February 14, 2025 - Started 2 months ago - Lasted about 5 hours
Official incident page

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Outage Details

We have identified the reason for degraded performance in the Europe (Sweden) region. Some of users may be experiencing intermittent connectivity degradation on inter region, mobile users and remote networking functions for Prisma Access. Prisma Access Engineering is working to resolve this problem.
Components affected
Prisma by Palo Alto Sweden
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/14/2025 05:11AM

the issue has been resolved and functionality restored

IDENTIFIED 2 months ago - at 02/14/2025 12:36AM

We have identified the reason for degraded performance in the Europe (Sweden) region.

Some of users may be experiencing intermittent connectivity degradation on inter region, mobile users and remote networking functions for Prisma Access.

Prisma Access Engineering is working to resolve this problem.

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