Outage in Prisma by Palo Alto
Prisma Access - Intermittent connectivity degradation in Europe
Resolved Minor
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Outage Details
We have identified the root cause of the issue and we will provide another update by 15:00:00 PM UTC with further details.
Customer Impact
Some of users may be experiencing intermittent connectivity degradation on inter region, mobile users and remote networking functions for Prisma Access.
Workaround
No at this moment.
Components affected
Prisma by Palo Alto Spain Central Prisma by Palo Alto Portugal Prisma by Palo Alto France North Prisma by Palo Alto France South Prisma by Palo Alto Spain EastLatest Updates ( sorted recent to last )
RESOLVED
24 days ago - at 04/28/2025 03:59PM
This incident has been resolved.
IDENTIFIED
25 days ago - at 04/28/2025 12:29PM
We have identified the root cause of the issue and we will provide another update by 15:00:00 PM UTC with further details.
Customer Impact
Some of users may be experiencing intermittent connectivity degradation on inter region, mobile users and remote networking functions for Prisma Access.
Workaround
No at this moment.
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