Outage in Prisma by Palo Alto
[PROD] [TEST INCIDENT ONLY] Prisma Colo Connect Issue (SP-249) : Prisma Access Colo-Connect
Resolved MinorIncident Report
We are currently investigating an issue affecting Prisma Access Colo-Connect
Status: Investigating
Severity: Degraded
Affected Locations: Jakarta, Mumbai, Singapore, Tokyo
Customer Impact: NO Impact, Testing new incident creation
Workaround: NO Workaround, Testing
We will provide updates as we learn more.
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 11/24/2025 11:39PM
Update: Status changed to Resolved.
Status: Resolved
Affected Locations: Global
Thank you for your patience.
IDENTIFIED
4 months ago - at 11/24/2025 11:34PM
We are currently investigating an issue affecting Prisma Access Colo-Connect
Status: Investigating
Severity: Degraded
Affected Locations: Jakarta, Mumbai, Singapore, Tokyo
Customer Impact: NO Impact, Testing new incident creation
Workaround: NO Workaround, Testing
We will provide updates as we learn more.
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