Outage in Prisma by Palo Alto
[TEST ONLY] - Cloud Network Issue (SP-250) : Prisma Access Network DLP
Resolved MajorIncident Report
We are currently investigating an issue affecting Prisma Access Network DLP
Status: Investigating
Severity: Disruption
Affected Locations: Ashburn, Columbus, Ohio, Toronto
Customer Impact: TEST TEXT - Customer Impact , NO impact
Workaround: Remediation in Place
We will provide updates as we learn more.
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 11/25/2025 12:41AM
Update: Status changed to Resolved.
Status: Resolved
Affected Locations: Global
Thank you for your patience.
MONITORING
5 days ago - at 11/25/2025 12:17AM
Update: Status changed to Monitoring.
Status: Monitoring
Severity: Disruption
Affected Locations: Ashburn, Columbus, Ohio, Toronto
Customer Impact: TEST TEXT - Customer Impact , NO impact
Workaround: Remediation in Place
We are continuing to monitor the situation.
IDENTIFIED
5 days ago - at 11/25/2025 12:13AM
We are currently investigating an issue affecting Prisma Access Network DLP
Status: Investigating
Severity: Disruption
Affected Locations: Ashburn, Columbus, Ohio, Toronto
Customer Impact: TEST TEXT - Customer Impact , NO impact
Workaround: Remediation in Place
We will provide updates as we learn more.
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