Outage in Prisma by Palo Alto

Log Viewer Outage - EU Prod (SP-439) : Strata Cloud Manager

Resolved Major

January 16, 2026 - Started 8 days ago - Lasted 3 days
Official incident page

Incident Report

We are currently investigating an issue affecting Visibility & Reporting Status: Investigating Severity: Disruption Affected Locations: St. Ghislain Customer Impact: Log Viewer dashboard is impacted. Workaround: No workaround available at this time We will provide updates as we learn more.

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Latest Updates ( sorted recent to last )

RESOLVED 6 days ago - at 01/19/2026 05:24PM

Update: Status changed to Resolved.

Status: Resolved
Severity: Disruption
Affected Locations: St. Ghislain
Customer Impact: Log Viewer dashboard is impacted.
Workaround: No workaround available at this time

Thank you for your patience.

IDENTIFIED 8 days ago - at 01/16/2026 10:19PM

We are currently investigating an issue affecting Visibility & Reporting

Status: Investigating
Severity: Disruption
Affected Locations: St. Ghislain
Customer Impact: Log Viewer dashboard is impacted.
Workaround: No workaround available at this time

We will provide updates as we learn more.

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