Outage in Prisma by Palo Alto

Command Center and Activity Insights Impaired - US Prod (SP-549) : Strata Cloud Manager

Minor

March 08, 2026 - Started 4 days ago
Official incident page

Incident Report

We are currently investigating an issue affecting Visibility & Insights, Visibility & Reporting Status: Investigating Severity: Degraded Affected Locations: Ashburn, Atlanta, Columbus, Ohio, Council Bluffs, Dallas, Oregon, Phoenix, San Francisco Customer Impact: Command Center and Activity Insights (Overview and Applications) dashboards are impacted. These dashboards might render partial or no data starting Mar 08 9:34 PST. Workaround: No workaround available at this time We will provide updates as we learn more.

Need to monitor Prisma by Palo Alto outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

MONITORING 3 days ago - at 03/09/2026 08:53PM

Update: Status changed to Monitoring.

Status: Monitoring
Severity: Degraded
Affected Locations: Ashburn, Atlanta, Columbus, Ohio, Council Bluffs, Dallas, Oregon, Phoenix, San Francisco
Customer Impact: Command Center and Activity Insights (Overview and Applications) dashboards are impacted. These dashboards might render partial or no data starting Mar 08 9:34 PST.
Workaround: No workaround available at this time

We are continuing to monitor the situation.

IDENTIFIED 4 days ago - at 03/08/2026 04:43PM

We are currently investigating an issue affecting Visibility & Insights, Visibility & Reporting

Status: Investigating
Severity: Degraded
Affected Locations: Ashburn, Atlanta, Columbus, Ohio, Council Bluffs, Dallas, Oregon, Phoenix, San Francisco
Customer Impact: Command Center and Activity Insights (Overview and Applications) dashboards are impacted. These dashboards might render partial or no data starting Mar 08 9:34 PST.
Workaround: No workaround available at this time

We will provide updates as we learn more.

Latest Prisma by Palo Alto outages

Command Center and Activity Insights Impaired - US Prod (SP-548) : Strata Cloud Manager - 5 days ago

SDWAN UI, Device Status, Metrics and Stats for US region (SP-547) : Prisma SDWAN - 6 days ago

Command Center and Activity Insights Impaired - US Prod (SP-545) : Strata Cloud Manager - 6 days ago

Global Protect Issue Impacting Android Users on Software Version 6.1.11 (SP-543) : Prisma Access Mobile Users - 8 days ago

SLS UAE service degradation (SP-537) : Strata Logging Service - 11 days ago

Stop wasting hours on 'is it us or them?'

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook