Outage in Prisma by Palo Alto
Prisma Access : Prisma Access: Cloud Networking issue in the Netherland Central Region
Minor
March 17, 2026 - Started 3 days ago
Official incident page
Official incident page
Incident Report
Status: Investigating
Severity: Degraded
Locations: Eemshaven
Impact:
The Prisma Access services experienced a brief interruption within the Netherlands Central Region. Our Monitoring indicates that the issue has largely been mitigated for most of our customers and we can confirm services having returned back to normal.
The issue persisted between March 17, 2026 at 12:14:49PM UTC and March 17, 2026 at 17:07 PM UTC
We are continuing to closely monitor the issue. If you continue experiencing any traffic issues, please feel free to reach out to the support representatives.
Workaround:
No current Workaround at the moment
The Prisma Access services experienced a brief interruption within the Netherlands Central Region. Our Monitoring indicates that the issue has largely been mitigated for most of our customers and we can confirm services having returned back to normal.
The issue persisted between March 17, 2026 at 12:14:49PM UTC and March 17, 2026 at 17:07 PM UTC
We are continuing to closely monitor the issue. If you continue experiencing any traffic issues, please feel free to reach out to the support representatives.
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Latest Updates ( sorted recent to last )
MONITORING
3 days ago - at 03/17/2026 06:44PM
We are continuing to monitor for any further issues.
MONITORING
3 days ago - at 03/17/2026 06:42PM
Status: MonitoringSeverity: DegradedLocations: EemshavenImpact:The Prisma Access services experienced a brief interruption within the Netherlands Central Region. Our Monitoring indicates that the issue has largely been mitigated for most of our customers and we can confirm services having returned back to normal.The issue persisted between March 17, 2026 at 12:14:49PM UTC and March 17, 2026 at 17:07 PM UTC
We are continuing to closely monitor the issue. If you continue experiencing any traffic issues, please feel free to reach out to the support representatives.Workaround:No current Workaround at the moment
We are continuing to closely monitor the issue. If you continue experiencing any traffic issues, please feel free to reach out to the support representatives.
INVESTIGATING
3 days ago - at 03/17/2026 06:36PM
Update: Changes to ImpactStatus: InvestigatingSeverity: DegradedLocations: EemshavenImpact:The Prisma Access services experienced a brief interruption within the Netherlands Central Region. Our Monitoring indicates that the issue has largely been mitigated for most of our customers and we can confirm services having returned back to normal.The issue persisted between March 17, 2026 at 12:14:49PM UTC and March 17, 2026 at 17:07 PM UTC
We are continuing to closely monitor the issue. If you continue experiencing any traffic issues, please feel free to reach out to the support representatives.Workaround:No current Workaround at the moment
The Prisma Access services experienced a brief interruption within the Netherlands Central Region. Our Monitoring indicates that the issue has largely been mitigated for most of our customers and we can confirm services having returned back to normal.The issue persisted between March 17, 2026 at 12:14:49PM UTC and March 17, 2026 at 17:07 PM UTC
We are continuing to closely monitor the issue. If you continue experiencing any traffic issues, please feel free to reach out to the support representatives.
INVESTIGATING
3 days ago - at 03/17/2026 06:08PM
Status: InvestigatingSeverity: DegradedLocations: EemshavenImpact:The Prisma Access services experienced a brief interruption within the Netherlands Central Region. Our Monitoring indicates that the issue has largely been mitigated for most of our customers and we can confirm services having returned back to normal.The issue persisted between March 17, 2026 at 12:14:49PM UTC and March 17, 2026 at 17:07 PM UTC
We are continuing to closely monitor the issue. If you continue experiencing any traffic issues, please feel free to reach out to the support representatives.Workaround:No current Workaround at the moment
The Prisma Access services experienced a brief interruption within the Netherlands Central Region. Our Monitoring indicates that the issue has largely been mitigated for most of our customers and we can confirm services having returned back to normal.The issue persisted between March 17, 2026 at 12:14:49PM UTC and March 17, 2026 at 17:07 PM UTC
We are continuing to closely monitor the issue. If you continue experiencing any traffic issues, please feel free to reach out to the support representatives.
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