Outage in ProdataKey
Slightly delayed event report content
Resolved MinorIncident Report
We are investigating delays in the data flow of access control events into our event database. This delay means that generated reports may not having all the latest events generated during the previous 60 minutes.
Our engineering team is working on a solution and anticipate this to be resolved shortly. This issue does not affect any operation outside the contents of generated event reports.
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 05/14/2025 06:40PM
The delay has been resolved.
INVESTIGATING
9 months ago - at 05/14/2025 05:32PM
We are investigating delays in the data flow of access control events into our event database. This delay means that generated reports may not having all the latest events generated during the previous 60 minutes.
Our engineering team is working on a solution and anticipate this to be resolved shortly. This issue does not affect any operation outside the contents of generated event reports.
Latest ProdataKey outages
Delayed availability of recent events in reporting - about 1 month ago
Interruption in cloud to cloud node node communication for some sites - about 1 month ago
Status Update: Reporting Services Unavailable (Maintenance) - about 2 months ago
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