Outage in Prompt.io

MMS Delivery Delays of up to 30 minutes

Resolved Minor

October 31, 2022 - Started over 3 years ago
Official incident page

Incident Report

There are upstream delivery delays of up to 30 minutes at the carriers (AT&T, T-Mobile, Verizon, etc.) for MMS messages due to excessive election traffic. For more information on carrier delays, visit: https://prompt.stonly.com/kb/guide/en/understanding-message-delivery-delays-YDsM4NldNt/Steps/1984631

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Latest Updates ( sorted recent to last )

RESOLVED over 3 years ago - at 11/01/2022 02:48AM

Carriers have informed us that MMS delivery delays have subsided and throughput is now at normal levels. Note that during the 2022 General Election through November 8, MMS delivery is expected to experience several periods with significant carrier delays or throughput limitations.

MONITORING over 3 years ago - at 10/31/2022 09:21PM

There are upstream delivery delays of up to 30 minutes at the carriers (AT&T, T-Mobile, Verizon, etc.) for MMS messages due to excessive election traffic.

For more information on carrier delays, visit:
https://prompt.stonly.com/kb/guide/en/understanding-message-delivery-delays-YDsM4NldNt/Steps/1984631

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