Outage in Prompt.io

Smart links sent via broadcast issues

Resolved Minor
September 08, 2023 - Started over 1 year ago - Lasted about 2 hours
Official incident page

Need to monitor Prompt.io outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Prompt.io, and never miss an outage again.
Start Free Trial

Outage Details

Smart links sent via broadcast text are causing errors for some customers. We have identified the issue and are actively working on a solution.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/08/2023 09:16PM

The fix has been deployed.
All previously sent smart links via broadcast now redirect correctly.
Thank you for your patience while the team sorted out this important issue.

IDENTIFIED over 1 year ago - at 09/08/2023 08:32PM

A fix has been found -- estimated time to normal operation of about 1 hour from now.

IDENTIFIED over 1 year ago - at 09/08/2023 08:09PM

Smart links sent via broadcast text are causing errors for some customers. We have identified the issue and are actively working on a solution.

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime