Outage in Prompt.io
Upstream messaging provider Issue for some accounts
Resolved MajorIncident Report
There is a problem some customers are experiencing due to an issue with an upstream messaging partner. This is resulting in improper error code (35125) being returned during some broadcasts. We are working with the upstream provider to get this resolved as soon as possible. Suggest pausing large outbound broadcasts while this is being resolved.
Trusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 08/28/2024 10:03PM
Our upstream provider indicates that normal operational status has returned. We will be crediting customers with affected broadcasts. If you have an affected broadcast, please attempt to retarget the messages that failed with the 35125 error code.
INVESTIGATING
over 1 year ago - at 08/28/2024 08:32PM
There is a problem some customers are experiencing due to an issue with an upstream messaging partner. This is resulting in improper error code (35125) being returned during some broadcasts. We are working with the upstream provider to get this resolved as soon as possible. Suggest pausing large outbound broadcasts while this is being resolved.
Latest Prompt.io outages
PULSE Portal Down for Maintenance - 5 months ago
Smart links sent via broadcast issues - over 2 years ago
Deliverability to T-Mobile experiencing issues. - about 3 years ago
MMS Delivery Delays of up to 30 minutes - over 3 years ago
Message delivery delays from upstream providers - over 3 years ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
