Outage in Prompt.io
Degraded Performance of Smart Links
Resolved MinorIncident Report
Our team is investigating issues related to intermittent reports of smart links failing or taking a long time to load
Components affected
Prompt.io (Production) - Agent ToolsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 08/12/2026 10:01PM
Resolved: Smart link redirects were temporarily unavailable
Some smart links were not redirecting due to an infrastructure issue with our cloud hosting provider. Our team rebuilt the affected components and restored service. All redirects are now working normally. We're adding processes to accelerate the resolution of any similar issues in the future.
MONITORING
10 days ago - at 08/12/2026 09:38PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
10 days ago - at 08/12/2026 07:05PM
We are continuing to investigate this issue.
INVESTIGATING
10 days ago - at 08/12/2026 07:05PM
Our team is investigating issues related to intermittent reports of smart links failing or taking a long time to load
Latest Prompt.io outages
PULSE Portal Down for Maintenance - 9 months ago
Upstream messaging provider Issue for some accounts - almost 2 years ago
Smart links sent via broadcast issues - almost 3 years ago
Deliverability to T-Mobile experiencing issues. - over 3 years ago
MMS Delivery Delays of up to 30 minutes - almost 4 years ago
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