Outage in Prompt.io

Message delivery delays from upstream providers

Resolved Minor
September 07, 2022 - Started over 2 years ago
Official incident page

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Outage Details

In some instances, an upstream provider is causing delays in message delivery. Some customers have reported message delays of up to 15 minutes. We are monitoring closely. Messages sent through Prompt are eventually getting delivered.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 09/07/2022 09:04PM

Upstream partners report normal delivery times for outbound messaging.

MONITORING over 2 years ago - at 09/07/2022 07:19PM

We are continuing to monitor. Outbound message delays are still occurring.

MONITORING over 2 years ago - at 09/07/2022 05:09PM

In some instances, an upstream provider is causing delays in message delivery. Some customers have reported message delays of up to 15 minutes. We are monitoring closely. Messages sent through Prompt are eventually getting delivered.

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