Outage in Proof
Credential verification slowness and impact on live meetings
Resolved Minor
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Outage Details
Components affected
Proof Notarize Consumer App (iOS) Proof Consumer (Web) Proof Notarize Consumer App (Android) Proof Real EstateLatest Updates ( sorted recent to last )
This incident has been resolved.
We are continuing to monitor for any further issues.
We are continuing to monitor for any further issues.
One of Proof's credential analysis services experienced performance degradation earlier today. As a result, ID verification steps for some users between 12:30 to 1:15 pm ET were taking longer than expected, affecting meeting acceptance. We already observed a recovery to normal latencies and volumes. The team is monitoring and working with the vendor, expecting full recovery shortly.
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