Outage in Proof
Degraded performance with identity verification
Resolved MinorIncident Report
We are currently experiencing degraded performance with one of our identity verification vendors. The ability for signers to complete some transaction types may be impacted.
Components affected
Proof Notarize Consumer App (iOS) Proof Consumer (Web) Proof Notarize Consumer App (Android) Proof Real EstateNeed to monitor Proof outages?
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 02/04/2026 09:16PM
The vendor has resolved the issue. Our service is functioning normally now.
MONITORING
9 days ago - at 02/04/2026 09:02PM
The vendor has restored full service. We are seeing our system go back to normal. We will continue to monitor.
IDENTIFIED
9 days ago - at 02/04/2026 08:39PM
We are currently experiencing degraded performance with one of our identity verification vendors. The ability for signers to complete some transaction types may be impacted.
Latest Proof outages
Issue with 3rd-party services impacting eNotes - 2 months ago
Delays in Processing Documents - 3 months ago
Performance impact on Proof platform - 4 months ago
Delay in document processing - 4 months ago
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