Outage in Proof

Issue with 3rd-party services impacting eNotes

Resolved Minor
December 12, 2025 - Started 3 days ago - Lasted about 1 hour
Official incident page

Incident Report

At 5:08 PM ET Proof detected an issue with one or more of our third-party services, which may be impacting the creation of transactions containing eNotes and vaulted documents, as well as the completion of transactions containing eNotes and vaulted documents.
Components affected
Proof Real Estate Proof Notary Platform

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 12/12/2025 01:43AM

This incident has been resolved.

MONITORING 3 days ago - at 12/12/2025 01:11AM

Our 3rd-party vendor has reported that they have resolved the issue and services have been fully restored.

IDENTIFIED 3 days ago - at 12/12/2025 12:43AM

Our 3rd-party vendor continues to investigate the root causes of the issues and develop strategies to mitigate the intermittent issues customers may be experiencing.

IDENTIFIED 3 days ago - at 12/12/2025 12:37AM

At 5:08 PM ET Proof detected an issue with one or more of our third-party services, which may be impacting the creation of transactions containing eNotes and vaulted documents, as well as the completion of transactions containing eNotes and vaulted documents.

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