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Outage in Proof

Issue with 3rd-party services impacting eNotes

Resolved Minor
December 11, 2025 - Started 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

At 5:08 PM ET Proof detected an issue with one or more of our third-party services, which may be impacting the creation of transactions containing eNotes and vaulted documents, as well as the completion of transactions containing eNotes and vaulted documents.
Components affected
Proof Real Estate Proof Notary Platform

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 12/12/2025 01:43AM

This incident has been resolved.

MONITORING 2 months ago - at 12/12/2025 01:11AM

Our 3rd-party vendor has reported that they have resolved the issue and services have been fully restored.

IDENTIFIED 2 months ago - at 12/12/2025 12:43AM

Our 3rd-party vendor continues to investigate the root causes of the issues and develop strategies to mitigate the intermittent issues customers may be experiencing.

IDENTIFIED 2 months ago - at 12/12/2025 12:37AM

At 5:08 PM ET Proof detected an issue with one or more of our third-party services, which may be impacting the creation of transactions containing eNotes and vaulted documents, as well as the completion of transactions containing eNotes and vaulted documents.

Latest Proof outages

Degraded performance with identity verification - 9 days ago
Delays in Processing Documents - 3 months ago
Performance impact on Proof platform - 4 months ago
Delay in document processing - 4 months ago
Delayed document completion on Proof platform due to digital certificate vendor outage - 5 months ago

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