Outage in Proof

Issue with 3rd-party services impacting eNotes

Resolved Minor
December 12, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Incident Report

At 5:08 PM ET Proof detected an issue with one or more of our third-party services, which may be impacting the creation of transactions containing eNotes and vaulted documents, as well as the completion of transactions containing eNotes and vaulted documents.
Components affected
Proof Real Estate Proof Notary Platform

Need to monitor Proof outages?

One place to monitor all your cloud vendors.
Get instant alerts when an outage is detected.

Start Monitoring Proof
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 12/12/2025 01:43AM

This incident has been resolved.

MONITORING about 1 month ago - at 12/12/2025 01:11AM

Our 3rd-party vendor has reported that they have resolved the issue and services have been fully restored.

IDENTIFIED about 1 month ago - at 12/12/2025 12:43AM

Our 3rd-party vendor continues to investigate the root causes of the issues and develop strategies to mitigate the intermittent issues customers may be experiencing.

IDENTIFIED about 1 month ago - at 12/12/2025 12:37AM

At 5:08 PM ET Proof detected an issue with one or more of our third-party services, which may be impacting the creation of transactions containing eNotes and vaulted documents, as well as the completion of transactions containing eNotes and vaulted documents.

Latest Proof outages

Delays in Processing Documents - about 2 months ago
Performance impact on Proof platform - 3 months ago
Delay in document processing - 3 months ago
Delayed document completion on Proof platform due to digital certificate vendor outage - 4 months ago
Document completion delays and errors due to certificate provider outage - 5 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5350 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook