Outage in Proof
KBA degradation
Resolved Major
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Outage Details
Components affected
Proof Notarize Consumer App (iOS) Proof Consumer (Web) Proof Notarize Consumer App (Android) Proof Real EstateLatest Updates ( sorted recent to last )
This incident has been resolved.
We are seeing recovery with our KBA provider. We will continue to monitor and provide more updates.
We can confirm this as a major outage due to its impact on KBA. We do not have a timeline for a fix yet.
We are continuing to work on a fix for this issue.
We are observing problems with generating KBA questions due to an outage of our main KBA provider. This can impact signers ability to verify their identity and enter a meeting. Proof is assessing the impact and potential mitigations.
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