Outage in Proof
Issue with video connectivity
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
This incident has been resolved.
The fix has been implemented in production. Notaries may need to refresh their browsers to get the update. We are monitoring to ensure the issue is fully resolved.
The fix we implemented has been tested and verified. We are moving that fix to production now.
We are still seeing some percent of blank videos in meetings. We have identified a possible cause for this issue and are implementing a fix right now.
Proof is investigating an issue with our video meeting feeds where in some cases notaries or signers are seeing blank videos. We will provide regular updates as our investigation uncovers more details.
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