Outage in Proof

Issue with Third Party Services

Resolved Minor
July 02, 2025 - Started 18 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Around 3:14 PM ET, Proof detected an issue with one or more of our third-party services, which may be impacting the creation of transactions containing eNotes and vaulted documents, as well as the completion of transactions containing eNotes and vaulted documents. The third-party service is actively conducting maintenance and believes its services will be restored shortly.
Latest Updates ( sorted recent to last )
RESOLVED 18 days ago - at 07/02/2025 09:00PM

This incident has been resolved.

MONITORING 18 days ago - at 07/02/2025 08:43PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 18 days ago - at 07/02/2025 07:56PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 18 days ago - at 07/02/2025 07:55PM

Around 3:14 PM ET, Proof detected an issue with one or more of our third-party services, which may be impacting the creation of transactions containing eNotes and vaulted documents, as well as the completion of transactions containing eNotes and vaulted documents.

The third-party service is actively conducting maintenance and believes its services will be restored shortly.

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