Outage in Proof

Delay in document processing

Resolved Minor
October 02, 2025 - Started 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are experiencing an partial outage with one of our third party vendors. This is resulting in a delay in processing documents at meeting completion. The vendor is working on fixing the issue and we will keep you up to date as anything changes.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/02/2025 10:38PM

Performance is back to normal and we are resolving this issue.

MONITORING 2 months ago - at 10/02/2025 10:06PM

The vendor's fix is complete and we are seeing normal performance at this time. We will continue to monitor for some time to ensure things are back to normal.

MONITORING 2 months ago - at 10/02/2025 09:36PM

The vendor has implemented a fix and we are seeing a reduction in latency and timeouts on their service. Document processing should be improving. We will continue to monitor.

IDENTIFIED 2 months ago - at 10/02/2025 09:17PM

We are experiencing an partial outage with one of our third party vendors. This is resulting in a delay in processing documents at meeting completion. The vendor is working on fixing the issue and we will keep you up to date as anything changes.

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