Outage in Proof
Delay in document processing
Resolved MinorIncident Report
We are experiencing an partial outage with one of our third party vendors. This is resulting in a delay in processing documents at meeting completion. The vendor is working on fixing the issue and we will keep you up to date as anything changes.
Components affected
Proof Notarize Consumer App (iOS) Proof Consumer (Web) Proof Notarize Consumer App (Android) Proof Real EstateNeed to monitor Proof outages?
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 10/02/2025 10:38PM
Performance is back to normal and we are resolving this issue.
MONITORING
4 months ago - at 10/02/2025 10:06PM
The vendor's fix is complete and we are seeing normal performance at this time. We will continue to monitor for some time to ensure things are back to normal.
MONITORING
4 months ago - at 10/02/2025 09:36PM
The vendor has implemented a fix and we are seeing a reduction in latency and timeouts on their service. Document processing should be improving. We will continue to monitor.
IDENTIFIED
4 months ago - at 10/02/2025 09:17PM
We are experiencing an partial outage with one of our third party vendors. This is resulting in a delay in processing documents at meeting completion. The vendor is working on fixing the issue and we will keep you up to date as anything changes.
Latest Proof outages
Degraded performance with identity verification - 9 days ago
Issue with 3rd-party services impacting eNotes - 2 months ago
Delays in Processing Documents - 3 months ago
Performance impact on Proof platform - 4 months ago
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