Outage in Proof
Delays in Processing Documents
Resolved MinorIncident Report
Proof is currently experiencing an issue with one of our third party services. This may result in a delay in getting your completed documents after a meeting. The documents will be available once the issue is resolved. Please do not use any kind of "force complete" features in the application in the meantime. They will not function until this is resolved.
Components affected
Proof Notarize Consumer App (iOS) Proof Consumer (Web) Proof Notarize Consumer App (Android) Proof Real EstateNeed to monitor Proof outages?
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 11/17/2025 11:50PM
The issue has been resolved.
MONITORING
3 months ago - at 11/17/2025 11:22PM
Document signing performance has returned to normal. We'll continue to monitor the system to ensure continued success.
IDENTIFIED
3 months ago - at 11/17/2025 11:18PM
We are continuing to work on a fix for this issue.
IDENTIFIED
3 months ago - at 11/17/2025 10:43PM
Mitigation steps have been deployed and we are seeing improvements in documentation completion times. We continue to work together with our 3rd-party service vendor to monitor the service and resolve any remaining issues.
IDENTIFIED
3 months ago - at 11/17/2025 09:17PM
Proof is currently experiencing an issue with one of our third party services. This may result in a delay in getting your completed documents after a meeting. The documents will be available once the issue is resolved. Please do not use any kind of "force complete" features in the application in the meantime. They will not function until this is resolved.
Latest Proof outages
Degraded performance with identity verification - 9 days ago
Issue with 3rd-party services impacting eNotes - 2 months ago
Performance impact on Proof platform - 4 months ago
Delay in document processing - 4 months ago
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