Outage in ProPay
SEV4 (Low) ProPay System Incident processing
Resolved Minor
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Outage Details
Components affected
ProPay Batch File Processing & Commissions ProPay Websites, Mobile, and Card Readers ProPay Credit Card and ACH ProcessingLatest Updates ( sorted recent to last )
A virtual host crashed and is undergoing automatic recovery steps. We're aware of an impact to processing, as we did record some transaction failures, and we're currently assessing the overall impact. The alerts have been limited.
We are continuing to investigate this issue.
We are aware of an issue that may impact your ability to process transactions or access our websites. The extent of the issue is not yet known, but our teams are assessing the severity of the issue we will provide an update shortly.
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