Outage in ProPay

ProPay Credit Card Issue -

Resolved Minor
November 21, 2024 - Started 5 months ago - Lasted 1 day
Official incident page

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Outage Details

Our teams are aware of an issue with the Card Readers. We are working to identify and address it as soon as possible. We will provide updates as additional information is available.
Components affected
ProPay Websites, Mobile, and Card Readers ProPay Credit Card and ACH Processing
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 11/22/2024 05:34PM

This incident has been resolved.

IDENTIFIED 5 months ago - at 11/21/2024 07:00PM

We've implemented a fix at 11:07 MT. We haven't seen any issues and still investigating the issue.

INVESTIGATING 5 months ago - at 11/21/2024 05:21PM

Our teams are aware of an issue with the Card Readers.
We are working to identify and address it as soon as possible.
We will provide updates as additional information is available.

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