Outage in Proton

Technical difficulties

Resolved Minor
July 25, 2023 - Started over 1 year ago - Lasted about 3 hours
Official incident page

IsDown continuously monitors the Proton status page and multiple sources to provide up-to-date information. Check back with us for the latest Proton uptime status.

Outage Details

We are currently experiencing technical difficulties affecting some of our users. We are working to fully restore services as soon as possible. We apologize for the inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/25/2023 02:22PM

Proton Mail Bridge is now back online, but still recovering. The email delivery and sync will be slower than usual for the next few hours. A more detailed account of today's incident will be published soon.
We apologize for the inconvenience.

MONITORING over 1 year ago - at 07/25/2023 01:42PM

We are now gradually bringing Proton Mail Bridge back online.

IDENTIFIED over 1 year ago - at 07/25/2023 12:52PM

The issue has now been isolated, and all of our services are back online as of 2:44 pm CEST, except for the Proton Mail Bridge. We are still fixing Proton Mail Bridge, so if you use it, we recommend using the web app or mobile apps to access your Proton Mail until then.
We confirm that no data has been lost, and we apologize for the inconvenience.

IDENTIFIED over 1 year ago - at 07/25/2023 12:35PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 1 year ago - at 07/25/2023 12:29PM

Thank you for your patience. Proton Drive and Proton VPN are now back online, and we are working on a fix for other services.

INVESTIGATING over 1 year ago - at 07/25/2023 12:12PM

We apologize for the current situation. No data is lost, but access, email delivery, and notifications will be delayed. We are working on the issue and hope to fully restore our services shortly. We'll continue sharing updates here as they happen.

INVESTIGATING over 1 year ago - at 07/25/2023 12:04PM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 07/25/2023 11:47AM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 07/25/2023 11:40AM

We are currently experiencing technical difficulties affecting some of our users. We are working to fully restore services as soon as possible. We apologize for the inconvenience.

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