Outage in Proton

Technical difficulties

Resolved Major
October 30, 2025 - Started 3 days ago - Lasted about 1 hour
Official incident page

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We are currently investigating this issue.

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 10/30/2025 10:07AM

All services are back online.

Earlier today a small portion of our userbase had issues accessing some of our products. The disruption was caused by a partial power failure in Proton's Oslo datacenter which caused our system to be unable to tell if the datacenter was online or offline, requiring us to manually divert impacted traffic to other locations. The impact has since been mitigated, no user data was impacted, no email were lost and delivery is resuming.

MONITORING 3 days ago - at 10/30/2025 09:50AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 days ago - at 10/30/2025 09:32AM

We are continuing to investigate this issue.

INVESTIGATING 3 days ago - at 10/30/2025 09:08AM

We are currently investigating this issue.

source IsDown Proton services outage across platforms Reports started 1 minute before official outage was reported

Users report widespread outages accessing Proton services including web app, ProtonPass, and email, indicating unreachable servers in various locations.

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