Outage in PubNub
Increased Error Rate and Latency for Presence
Resolved MinorIncident Report
We experienced increased latencies and error rates in our Tokyo, San Jose, and Virginia points-of-presence from 18:14 - 18:17 UTC. A fix was deployed and we are monitoring the situation.
Components affected
PubNub Presence ServiceTrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 09/07/2025 07:02PM
The issues affected the Presence service from 18:14 - 18:17 UTC. We will follow up with a post-mortem soon.
We apologize for the impact this may have had on your service. Please reach out to us by contacting PubNub Support (support@pubnub.com) if you wish to discuss the impact on your service.
MONITORING
7 months ago - at 09/07/2025 06:45PM
We experienced increased latencies and error rates in our Tokyo, San Jose, and Virginia points-of-presence from 18:14 - 18:17 UTC. A fix was deployed and we are monitoring the situation.
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