Outage in PubNub

Elevated Event & Action Error In FRA Region

Resolved Minor

October 06, 2025 - Started 6 months ago - Lasted about 1 hour
Official incident page

Incident Report

At about 08:40 UTC, the Event & Action publish operation began to experience elevated error rates. Our Technical Staff is actively investigating, and more information will be posted as it becomes available. If you are experiencing issues that you believe are related to this incident, please report the details to PubNub Support (support@pubnub.com).

Components affected

PubNub European Points of Presence

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 10/06/2025 11:00AM

With no further issues observed, the incident has been resolved. We will follow up soon with a root cause analysis.
If you believe you experienced an impact related to this incident, please report it to PubNub Support at support@pubnub.com.

MONITORING 6 months ago - at 10/06/2025 10:36AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 6 months ago - at 10/06/2025 10:34AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 6 months ago - at 10/06/2025 10:13AM

At about 08:40 UTC, the Event & Action publish operation began to experience elevated error rates. Our Technical Staff is actively investigating, and more information will be posted as it becomes available.

If you are experiencing issues that you believe are related to this incident, please report the details to PubNub Support (support@pubnub.com).

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