Outage in Puzzel

Puzzel Incident Notification

Resolved Major
June 10, 2024 - Started 7 months ago - Lasted about 2 hours

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Outage Details

We are investigating reports of poor call quality for customers in Norway.

This issue has been reported to our voice carrier for urgent investigation.

We apologise for the potential impact of this incident on you and your business.
Components affected
Puzzel Voice Channel Regions
Latest Updates ( sorted recent to last )
7 months ago - at 06/10/2024 08:37AM

We are investigating reports of poor call quality for customers in Norway.

This issue has been reported to our voice carrier for urgent investigation.

We apologise for the potential impact of this incident on you and your business.

7 months ago - at 06/10/2024 09:34AM

Puzzel monitoring now indicates gradual improvement on voice services for customers in Norway.

We are are awaiting an update in our priority ticket with our carrier.

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