Outage in Puzzel

Puzzel Incident Notification

Resolved Minor
January 05, 2025 - Started 10 months ago - Lasted 12 minutes

Incident Report

We are investigating and seeking to resolve an incident which may be affecting your Puzzel Contact Centre services.

Customers may be experiencing issues logging on to the Puzzel Agent Application and Admin Portal.

Our Operations team are currently investigating this issue as a priority.

Updates will be provided every 60 minutes until the incident is resolved.

We apologise for the potential impact of this incident on you and your business.

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Latest Updates ( sorted recent to last )
10 months ago - at 01/05/2025 12:39PM

We are investigating and seeking to resolve an incident which may be affecting your Puzzel Contact Centre services.

Customers may be experiencing issues logging on to the Puzzel Agent Application and Admin Portal.

Our Operations team are currently investigating this issue as a priority.

Updates will be provided every 60 minutes until the incident is resolved.

We apologise for the potential impact of this incident on you and your business.

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