Outage in Puzzel
Puzzel Incident Notification
Resolved Minor
December 02, 2025 - Started 5 months ago
- Lasted 20 minutes
Incident Report
Puzzel engineers are investigating and seeking to resolve an incident which may be affecting your Puzzel Contact Centre service.
Customers may be intermittently experiencing issues with their agent status and receiving calls.
Our Operations team are currently investigating this issue as a priority.
Updates will be provided every 60 minutes until the incident is resolved.
We apologise for the potential impact of this incident on you and your business.
Customers may be intermittently experiencing issues with their agent status and receiving calls.
Our Operations team are currently investigating this issue as a priority.
Updates will be provided every 60 minutes until the incident is resolved.
We apologise for the potential impact of this incident on you and your business.
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Latest Updates ( sorted recent to last )
5 months ago - at 12/02/2025 12:50PM
Puzzel engineers are investigating and seeking to resolve an incident which may be affecting your Puzzel Contact Centre service.
Customers may be intermittently experiencing issues with their agent status and receiving calls.
Our Operations team are currently investigating this issue as a priority.
Updates will be provided every 60 minutes until the incident is resolved.
We apologise for the potential impact of this incident on you and your business.
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