Outage in Puzzel
Puzzel Knowledgebase Incident
Resolved Major
January 08, 2026 - Started 3 months ago
- Lasted about 2 hours
Incident Report
We are currently investigating an incident affecting the Puzzel Knowledgebase Service.
Customers may experience difficulties accessing the Puzzel Contact Centre Knowledgebase.
We apologise for the potential impact of this incident on you and your business.
Customers may experience difficulties accessing the Puzzel Contact Centre Knowledgebase.
We apologise for the potential impact of this incident on you and your business.
Components affected
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Latest Updates ( sorted recent to last )
3 months ago - at 01/08/2026 11:35AM
We are currently investigating an incident affecting the Puzzel Knowledgebase Service.
Customers may experience difficulties accessing the Puzzel Contact Centre Knowledgebase.
We apologise for the potential impact of this incident on you and your business.
3 months ago - at 01/08/2026 01:27PM
Our engineering teams are continuing to investigate this incident with priority.
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