Outage in Puzzel
Puzzel Incident Notification
Resolved Minor
March 25, 2026 - Started 21 days ago
- Lasted about 3 hours
Incident Report
Summary AI Generated
Puzzel SMS Services experienced an incident where customers were unable to receive incoming messages (MO/DR). The issue affected the Additional Services component and lasted for 3.3 hours. Puzzel engineers worked to resolve the problem, with the incident being classified as minor severity.
We are investigating and seeking to resolve an incident affecting Puzzel SMS Services.
Customers may experience incoming messages (MO/DR) not being received.
Our Operations team are currently investigating this issue as a priority.
We apologise for the potential impact of this incident on you and your business.
Customers may experience incoming messages (MO/DR) not being received.
Our Operations team are currently investigating this issue as a priority.
We apologise for the potential impact of this incident on you and your business.
Components affected
Puzzel Additional ServicesTrusted by 1,000+ teams
Need to monitor Puzzel outages?
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Start Free Trial
- No credit card
- 14-day trial
- 2-minute setup
Latest Updates ( sorted recent to last )
21 days ago - at 03/25/2026 09:52AM
We are investigating and seeking to resolve an incident affecting Puzzel SMS Services.
Customers may experience incoming messages (MO/DR) not being received.
Our Operations team are currently investigating this issue as a priority.
We apologise for the potential impact of this incident on you and your business.
21 days ago - at 03/25/2026 11:52AM
Puzzel engineers are continuing to work to resolve the incident affecting Puzzel SMS Services.
Some customers may be experiencing problems receiving incoming messages (MO/DR).
We apologise for the potential impact of this incident on you and your business.
Latest Puzzel outages
RawData Delays - about 3 hours ago
Puzzel - Incident Notification - 8 days ago
Puzzel Conversational Intelligence Incident Notification - 15 days ago
Puzzel Sales Intelligence Incident - 20 days ago
Puzzel Conversational Intelligence Incident - about 2 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
