Outage in Puzzel
INC-1430 Puzzel Contact Centre Incident (UK1)
Resolved Major
January 08, 2026 - Started 2 days ago
- Lasted 20 minutes
Incident Report
We are currently investigating an issue impacting Puzzel customers hosted on Puzzel's UK platform area in Azure (UK1). Affected users may experience difficulties accessing Puzzel applications.
Our engineering teams are actively working to identify the cause and restore normal service as quickly as possible. We will provide further updates as soon as more information is available.
We apologise for the potential impact of this incident on you and your business.
Our engineering teams are actively working to identify the cause and restore normal service as quickly as possible. We will provide further updates as soon as more information is available.
We apologise for the potential impact of this incident on you and your business.
Components affected
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Latest Updates ( sorted recent to last )
2 days ago - at 01/08/2026 10:11AM
We are currently investigating an issue impacting Puzzel customers hosted on Puzzel's UK platform area in Azure (UK1). Affected users may experience difficulties accessing Puzzel applications.
Our engineering teams are actively working to identify the cause and restore normal service as quickly as possible. We will provide further updates as soon as more information is available.
We apologise for the potential impact of this incident on you and your business.
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