Outage in Puzzel

Puzzel Incident Notification

Resolved Minor
December 02, 2024 - Started 20 days ago - Lasted about 4 hours

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Outage Details

Puzzel has received reports of silent calls in Denmark, affecting agents logged in with landline numbers.

This issue has been reported to our Danish voice carrier for urgent investigation.

Users can log on with alternative phones (e.g. Puzzel Softphone or mobiles) if available.
Components affected
Puzzel Voice Channel Regions
Latest Updates ( sorted recent to last )
20 days ago - at 12/02/2024 10:39AM

Puzzel has received reports of silent calls in Denmark, affecting agents logged in with landline numbers.

This issue has been reported to our Danish voice carrier for urgent investigation.

Users can log on with alternative phones (e.g. Puzzel Softphone or mobiles) if available.

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