Outage in Puzzel
Puzzel Incident Notification
Resolved Minor
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Outage Details
Customers may be experiencing calls not connecting to available agents.
Our Operations team are currently investigating this issue as a priority.
Customers can log on using an alternative phone.
We apologise for the potential impact of this incident on you and your business.
Latest Updates ( sorted recent to last )
We are investigating and seeking to resolve an incident which may be affecting Puzzel Softphone.
Customers may be experiencing calls not connecting to available agents.
Our Operations team are currently investigating this issue as a priority.
Customers can log on using an alternative phone.
We apologise for the potential impact of this incident on you and your business.
We are continuing to investigate an ongoing incident impacting Puzzel Contact Centre voice services.
Customers may be experiencing issues with agents logged on showing as busy.
Updates will be provided every 60 minutes until the incident is resolved.
We apologise for the potential impact of this incident on you and your business.
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