Outage in Puzzel
Puzzel Contact Centre Incident
Resolved Major
May 04, 2026 - Started 6 days ago
- Lasted 28 minutes
Incident Report
Summary AI Generated
The Puzzel Contact Centre Agent Application experienced login issues that prevented customers from accessing the system. The incident affected the Products component and lasted 28 minutes while engineering teams investigated and resolved the problem.
We are currently investigating an incident affecting the Puzzel Contact Centre Agent Application.
Customers may be experiencing issues logging in to the Agent Application.
Our Engineering teams are currently investigating this issue as a priority.
We apologise for the potential impact of this incident on you and your business.
Customers may be experiencing issues logging in to the Agent Application.
Our Engineering teams are currently investigating this issue as a priority.
We apologise for the potential impact of this incident on you and your business.
Components affected
Puzzel ProductsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
6 days ago - at 05/05/2026 01:12AM
We are currently investigating an incident affecting the Puzzel Contact Centre Agent Application.
Customers may be experiencing issues logging in to the Agent Application.
Our Engineering teams are currently investigating this issue as a priority.
We apologise for the potential impact of this incident on you and your business.
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