Outage in Puzzel
Puzzel WFM Incident
Resolved Minor
April 24, 2026 - Started 10 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
Puzzel WFM customers hosted on the UK1 Azure platform experienced access issues with the WFM Agent Interface during a 56-minute service disruption. Engineering teams investigated and worked to identify the root cause and restore normal service functionality.
We are currently investigating an issue impacting Puzzel WFM customers hosted on Puzzel's UK platform area in Azure (UK1).
Affected users may experience issues accessing the WFM Agent Interface.
Our engineering teams are actively working to identify the cause and restore normal service as quickly as possible.
We will provide further updates as soon as more information is available.
We apologise for the potential impact of this incident on you and your business.
Affected users may experience issues accessing the WFM Agent Interface.
Our engineering teams are actively working to identify the cause and restore normal service as quickly as possible.
We will provide further updates as soon as more information is available.
We apologise for the potential impact of this incident on you and your business.
Components affected
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Latest Updates ( sorted recent to last )
10 days ago - at 04/24/2026 08:03AM
We are currently investigating an issue impacting Puzzel WFM customers hosted on Puzzel's UK platform area in Azure (UK1).
Affected users may experience issues accessing the WFM Agent Interface.
Our engineering teams are actively working to identify the cause and restore normal service as quickly as possible.
We will provide further updates as soon as more information is available.
We apologise for the potential impact of this incident on you and your business.
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