Outage in Puzzel
Puzzel Incident Notification
Resolved Minor
February 14, 2025 - Started about 1 year ago
- Lasted 28 minutes
Incident Report
We are investigating and seeking to resolve an incident which is affecting Puzzel SMS services.
Customers may be experiencing issues sending and receiving SMS from the Puzzel Contact Centre.
Customer using two-factor authentication (2FA) via SMS can login via Puzzel ID (if available) or deactivate 2FA via Puzzel Admin until the incident is resolved.
Our Operations team are currently investigating this issue as a priority.
We apologise for the potential impact of this incident on you and your business.
Customers may be experiencing issues sending and receiving SMS from the Puzzel Contact Centre.
Customer using two-factor authentication (2FA) via SMS can login via Puzzel ID (if available) or deactivate 2FA via Puzzel Admin until the incident is resolved.
Our Operations team are currently investigating this issue as a priority.
We apologise for the potential impact of this incident on you and your business.
Components affected
Puzzel Additional ServicesNeed to monitor Puzzel outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
about 1 year ago - at 02/14/2025 10:08AM
We are investigating and seeking to resolve an incident which is affecting Puzzel SMS services.
Customers may be experiencing issues sending and receiving SMS from the Puzzel Contact Centre.
Customer using two-factor authentication (2FA) via SMS can login via Puzzel ID (if available) or deactivate 2FA via Puzzel Admin until the incident is resolved.
Our Operations team are currently investigating this issue as a priority.
We apologise for the potential impact of this incident on you and your business.
Latest Puzzel outages
Puzzel Incident Notification - about 12 hours ago
Puzzel SMS Incident - 21 days ago
Puzzel Incident Notification - 22 days ago
Puzzel Incident Notification - 23 days ago
Telia Call Quality Incident - about 1 month ago
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