Outage in Puzzel
Telia Call Quality Incident
Resolved Minor
January 15, 2026 - Started 12 days ago
- Lasted about 4 hours
Incident Report
Telia has confirmed an ongoing incident affecting call quality in Sweden. This may result in degraded call quality for some Puzzel customers receiving inbound calls from the Telia network.
This issue is external to Puzzel and is not caused by the Puzzel platform. We are monitoring the situation and will provide updates as they become available.
This issue is external to Puzzel and is not caused by the Puzzel platform. We are monitoring the situation and will provide updates as they become available.
Components affected
Puzzel Voice Channel RegionsNeed to monitor Puzzel outages?
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Latest Updates ( sorted recent to last )
12 days ago - at 01/15/2026 08:13AM
Telia has confirmed an ongoing incident affecting call quality in Sweden. This may result in degraded call quality for some Puzzel customers receiving inbound calls from the Telia network.
This issue is external to Puzzel and is not caused by the Puzzel platform. We are monitoring the situation and will provide updates as they become available.
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