Outage in Puzzel
Puzzel Incident Notification
Resolved Minor
January 27, 2026 - Started 2 days ago
- Lasted about 11 hours
Incident Report
Microsoft Azure is working to resolve an incident which is affecting the Puzzel Virtual Agents service.
We will provide further updates as soon as more information is available.
We apologise for the potential impact of this incident on you and your business.
We will provide further updates as soon as more information is available.
We apologise for the potential impact of this incident on you and your business.
Components affected
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Latest Updates ( sorted recent to last )
2 days ago - at 01/27/2026 11:26AM
Microsoft Azure is working to resolve an incident which is affecting the Puzzel Virtual Agents service.
We will provide further updates as soon as more information is available.
We apologise for the potential impact of this incident on you and your business.
2 days ago - at 01/27/2026 12:10PM
Microsoft engineering teams are currently implementing mitigation steps and engaging multiple platform teams to resolve the incident impacting Puzzel Virtual Agents, Puzzel Conversational Intelligence and Puzzel Co-Pilot.
2 days ago - at 01/27/2026 01:35PM
Microsoft engineering teams are continuing to work to resolve an internal platform dependency causing the incident which is impacting Puzzel Virtual Agents, Puzzel Conversational Intelligence and Puzzel Co-Pilot.
We will provide further updates as soon as more information is available.
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