Outage in Puzzel
Puzzel Incident Notification
Resolved Minor
February 18, 2026 - Started 2 months ago
- Lasted about 1 hour
Incident Report
We are investigating reports of issues accessing Knowledgebase admin and saving changes to Callflows. The full scope of impact is still being assessed, and our teams are actively working to identify the cause.
We will provide additional updates as more information becomes available.
We will provide additional updates as more information becomes available.
Components affected
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Latest Updates ( sorted recent to last )
2 months ago - at 02/18/2026 07:27AM
We are investigating reports of issues accessing Knowledgebase admin and saving changes to Callflows. The full scope of impact is still being assessed, and our teams are actively working to identify the cause.
We will provide additional updates as more information becomes available.
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