Outage in Puzzel
Puzzel Incident Notification
Resolved Minor
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Outage Details
Customers may be experiencing issues with generating reports and intermittent 404/500 errors when logging in or collecting tickets.
Our Operations team are currently investigating this issue as a priority.
We apologise for the potential impact of this incident on you and your business.
Components affected
Puzzel ProductsLatest Updates ( sorted recent to last )
We are investigating and seeking to resolve an incident which may be affecting Puzzel Case Management.
Customers may be experiencing issues with generating reports and intermittent 404/500 errors when logging in or collecting tickets.
Our Operations team are currently investigating this issue as a priority.
We apologise for the potential impact of this incident on you and your business.
We are continuing to work to resolve the incident, which is affecting some Puzzel Case Management (PCM) customers.
PCM users may be experiencing issues with generating reports and intermittent 404/500 errors when logging in or collecting tickets.
We apologise for the potential impact of this incident on you and your business.
Puzzel engineers have resolved the issue with generating reports in Puzzel Case Management (PCM). Some PCM customers may still be experiencing intermittent 404/500 errors when logging in or collecting tickets. Our engineers are continuing to investigate this issue as a priority. We apologise for the potential impact of this incident on you and your business.
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