Outage in Pylon

Slack connectivity and messaging

Resolved Minor

November 07, 2025 - Started 3 months ago - Lasted about 15 hours

Incident Report

We are investigating an issue with Slack connectivity and messaging. We will post updates here as soon as they are available. Please reach out to Pylon support: https://support.usepylon.com/articles/8720681560-how-to-contact-pylon-support-during-system-downtime with any questions.

Components affected

Pylon Integrations

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Latest Updates ( sorted recent to last )

IDENTIFIED 3 months ago - at 11/07/2025 02:19AM

Slack has identified: https://slack-status.com/2025-11/66f5fbbfdb8d6f73 the underlying issue and is working towards a fix. Our team is monitoring closely and will continue to post updates here as they become available. Please reach out to Pylon support with any questions.

IDENTIFIED 3 months ago - at 11/07/2025 12:56AM

Slack has identified an incident: https://slack-status.com/2025-11/66f5fbbfdb8d6f73 causing connectivity and loading issues for some users. Our engineering team is monitoring and we will post updates here as they become available. Please reach out to Pylon support with any questions.

INVESTIGATING 3 months ago - at 11/07/2025 12:35AM

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