Outage in Qualys

CA Platform 1, AU Platform 1, IN Platform 1, US Platform 4: SSO Login Failures (IM-11703)

Resolved Major
August 06, 2024 - Started 5 months ago - Lasted 1 day
Official incident page

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Outage Details

Qualys Cloud Platform Operations has identified the issue causing SSO Login Failures on CA Platform 1, AU Platform 1, and US Platform 4. Further updates will be shared as they become available. Ticket reference for this activity: IM-11703.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 08/07/2024 07:42PM

This incident has been resolved.

MONITORING 5 months ago - at 08/06/2024 08:30PM

Qualys Cloud Platform Operations has been implemented and we are monitoring the results for the issue causing SSO Login Failures on CA Platform 1, AU Platform 1, and US Platform 4.

Further updates will be shared as they become available.

Ticket reference for this activity: IM-11703.

IDENTIFIED 5 months ago - at 08/06/2024 07:32PM

Qualys Cloud Platform Operations has identified the issue causing SSO Login Failures on CA Platform 1, AU Platform 1, and US Platform 4.

Customers should now be able to log into CA Platform 1. Further updates will be shared as they become available.

Ticket reference for this activity: IM-11703.

IDENTIFIED 5 months ago - at 08/06/2024 02:08PM

Qualys Cloud Platform Operations has identified the issue causing SSO Login Failures on CA Platform 1, AU Platform 1, and US Platform 4.

Further updates will be shared as they become available.

Ticket reference for this activity: IM-11703.

INVESTIGATING 5 months ago - at 08/06/2024 01:59PM

Qualys Cloud Platform Operations has identified the issue causing SSO Login Failures on CA Platform 1, AU Platform 1, and US Platform 4. Further updates will be shared as they become available.

Ticket reference for this activity: IM-11703.

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