Outage in Qualys

US Platforms 1/2/3 : FIM Activated Assets Reporting Incorrect Last Checked In Timestamps (IM-12188)

Resolved Minor
July 10, 2025 - Started 26 days ago - Lasted about 20 hours
Official incident page

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Outage Details

Qualys Cloud Platform Operations has investigated an issue where FIM activated assets are showing incorrect last checked in timestamps within the FIM module. A fix has been identified and is currently being verified. Further updates will be shared as they become available. The IM ticket for reference is IM-12188.
Components affected
Qualys File Integrity Monitoring (FIM) Qualys File Integrity Monitoring (FIM) Qualys File Integrity Monitoring (FIM)
Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 07/10/2025 05:28PM

This incident has been resolved.

MONITORING 25 days ago - at 07/10/2025 03:27PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 26 days ago - at 07/09/2025 09:55PM

Qualys Cloud Platform Operations has investigated an issue where FIM activated assets are showing incorrect last checked in timestamps within the FIM module. A fix has been identified and is currently being verified. Further updates will be shared as they become available. The IM ticket for reference is IM-12188.

Latest Qualys outages

KSA Platform 01: Intermittent login issue (IM-12238) - about 1 hour ago
US Platform 3: Slowness Observed During Login (IM-12237) - about 10 hours ago
US Platform 1: Connectivity Issue Affecting Multiple Modules Partially.(IM-12236) - about 19 hours ago
US Platform 1, US Platform 2: Cloud Agent Provision Chirp backlog (IM-12233) - 3 days ago
Multiple Platforms: Legacy AssetView Re-Directing to Login Page (IM-12212) - 4 days ago

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