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Outage in Qualys

US Platforms 1/2/3 : FIM Activated Assets Reporting Incorrect Last Checked In Timestamps (IM-12188)

Resolved Minor
July 09, 2025 - Started 9 months ago - Lasted about 20 hours
Official incident page

Incident Report

Qualys Cloud Platform Operations has investigated an issue where FIM activated assets are showing incorrect last checked in timestamps within the FIM module. A fix has been identified and is currently being verified. Further updates will be shared as they become available. The IM ticket for reference is IM-12188.
Components affected
Qualys File Integrity Monitoring (FIM) Qualys File Integrity Monitoring (FIM) Qualys File Integrity Monitoring (FIM)

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 07/10/2025 05:28PM

This incident has been resolved.

MONITORING 9 months ago - at 07/10/2025 03:27PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 9 months ago - at 07/09/2025 09:55PM

Qualys Cloud Platform Operations has investigated an issue where FIM activated assets are showing incorrect last checked in timestamps within the FIM module. A fix has been identified and is currently being verified. Further updates will be shared as they become available. The IM ticket for reference is IM-12188.

Latest Qualys outages

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