Outage in Qualys

US Platforms 1/2/3 : FIM Activated Assets Reporting Incorrect Last Checked In Timestamps (IM-12188)

Resolved Minor
July 09, 2025 - Started about 1 month ago - Lasted about 20 hours
Official incident page

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Outage Details

Qualys Cloud Platform Operations has investigated an issue where FIM activated assets are showing incorrect last checked in timestamps within the FIM module. A fix has been identified and is currently being verified. Further updates will be shared as they become available. The IM ticket for reference is IM-12188.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 07/10/2025 05:28PM

This incident has been resolved.

MONITORING about 1 month ago - at 07/10/2025 03:27PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 07/09/2025 09:55PM

Qualys Cloud Platform Operations has investigated an issue where FIM activated assets are showing incorrect last checked in timestamps within the FIM module. A fix has been identified and is currently being verified. Further updates will be shared as they become available. The IM ticket for reference is IM-12188.

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